headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.
The service is designed to make it easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services.
The services can be accessed through headspace centres, online counselling service eheadspace and postvention suicide support program headspace School Support.
What is a headspace centre?
headspace centres are located across metropolitan, regional and rural areas of Australia. Each centre can help with mental health, physical health (including sexual health), alcohol and other drug or work and study issues.
Centres are built and designed with input from young people so they don't have the same look or feel as other clinical services.
They are there so you can access the type of health worker you need. This could be a GP, psychologist, social worker, alcohol and drug worker, counsellor, vocational worker or youth worker. A number of centres also have Aboriginal and Torres Strait Islander health workers, welfare workers and family therapists.
Making an appointment
Once you located your nearest centre simply ring or email them direct to find a time that suits you. You can ask a friend, teacher, parent, health worker or any trusted person to contact the centre on your behalf.
Your local centre may have a 'drop in' service where you can visit anytime in their visiting hours. Just check with your nearest one.
Your first appointment
Appointments at a centre can vary in length but are usually 50 minutes to an hour. It's okay to feel nervous about getting help for the first time. You can bring along a friend or family member to help support you.
You'll probably be asked a lot of questions on your first visit. This is to make sure all the important issues are covered, and to help develop the best solution for you. As you get to know and trust your headspace worker you will probably find that talking about what is going on gets easier.
At your appointment feel free to ask questions about anything that's on your mind so the worker can help you find the best solution.
Services at a headspace centre are either free, or have a low cost. You can ask if there is a cost when you make your appointment. Some services require you to have a referral from a doctor but don't worry headspace can help you with this as well - just ask your local centre what to do.
Online help at eheadspace
If you don't have a headspace centre nearby or you don't feel ready to visit a centre, eheadspace provides confidential online and telephone support service seven days a week.
To access eheadspace for the first time you will need to register on their website or via the phone line 1800 650 890.
You will need to provide some information like your email address, postcode and age. eheadspace sessions are generally for 30-60 minutes. If you are receiving support from a headspace centre or another service, we may ask your permission to speak with your worker to ensure eheadspace is providing the best support.
eheadspace also holds monthly online information sessions where you can join group chats to talk on different things like sleep issues, self harm, helping out a friend and more.
The service is open between 9:00am and 1:00am seven days a week.
Is this service right for me?
If you're aged 12-25 years and going through a tough time headspace can help. There is no issue too small to see us about.
headspace can help if you:
- Are feeling down, stressed or can't stop worrying
- Don't feel like yourself anymore
- Can't deal with school/uni/work or are finding it difficult to concentrate
- Are feeling sick or worried about your health
- Have questions about, or want to cut down on alcohol or other drug use
- Want to talk about sexuality, gender identity or relationships
- Are having difficulties with your family or friends
- Have sexual health issues or want information about contraception
- Are being bullied, hurt or harassed
- Are worried about work or study or if you're having money trouble
- Need someone to talk to
Getting support can help you to keep on track at school, study or work, and in your personal and family relationships. The sooner you get help the sooner things can begin to improve for you.
headspace School Support
headspace School Support is an initiative funded by the Federal Government, Department of Health.
The service works with school communities to prepare for, respond to, and recover from suicide.
headspace Youth Early Psychosis Program
The headspace Youth Early Psychosis Program is a significant early intervention opportunity to improve the lives of young people, and their families, who are affected by psychosis.
Young people with early psychosis and their families require a holistic approach to their care and this new program allows headspace to support young people in every aspect of their lives, such as education, employment and relationships.
headspace received Federal Government funding for the innovative program in 2013. The program utilises the Early Psychosis Prevention and Intervention Centre model developed by Orygen Youth Health Research Centre. Visit our psychosis information page to find info about psychosis including symptoms, types and treatment.
Location and TImings
Each state and territory will have designated headspace centres offering early psychosis services. Initial services have started at a number of centres, and each of the following centres listed below will have services in place by the end of 2015.
New South Wales
Initial services are now in place across headspace Mt Druitt, headspace Penrith and headspace Parramatta.
Initial services are now operating from headspace Southport and headspace Meadowbrook.
Initial services are operating from headspace Elsternwick, headspace Bentleigh, headspace Frankston, headspace Dandenong and headspace Narre Warren.
Initial services are in place across headspace Joondalup, headspace Osborne Park and headspace Midland.
Initial services have started at headspace Darwin.
Initial services will start in Adelaide later in 2015. Please check back for further details on when these services will be offered.
Initial services will start at headspace Hobart later in 2015. Please check back for further details on when these services will be offered.
Australian Capital Territory
Initial services will also start at headspace Canberra later in 2015. Please check back for further details on when these services will be offered