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headspace
Queanbeyan
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Unit 2, 98 Monaro Street, Queanbeyan, New South Wales 2620
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Phone (02) 5131 1500
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hs.Queanbeyan@marathonhealth.com.au
About
Welcome to headspace Queanbeyan! We are a youth-friendly, free mental health service for anyone aged between 12 and 25 that is having a tough time, or would just like to improve their health and wellbeing.
We offer a mix of outreach, in centre, and telehealth appointments including:
- Mental Health Services
- Alcohol & Other Drug Counselling
- Work & Study Support
- Physical and/or Sexual Health
- Doctor (GP) Services
headspace Queanbeyan provides short-term services for mild to moderate difficulties, and is not an emergency service.
For crisis assistance, please:
- Call 000, or attend Queanbeyan Hospital
- Call 1800 011 511 (24 hr Mental Health Assistance Line)
- Visit your doctor
For non-urgent support:
- Kids Helpline - 1800 551 800
- Lifeline - 13 11 14
- Parent Line - 1300 1200 52
- eheadspace.org.au for a web chat or dial 1800 650 890 to speak to someone over the phone.
If you have not received a reply to your email within 3-5 business days, please call our office to follow up your request.
Hours
- Monday: 9:00am - 5:30pm
- Tuesday: 8:30am - 6:00pm
- Wednesday: 9:00am - 5:30pm
- Thursday: 8:30am - 6:00pm
- Friday: 8:30am - 3:30pm
- Saturday: Closed
- Sunday: Closed
headspace Queanbeyan is operated by Marathon Health . All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Eastern NSW (Coordinare Ltd).
Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
News
Jobs and volunteering
Positions currently available at headspace Queanbeyan
Deadline: 6 Dec 2024, 8:00 am
Are you 12-25 years old, passionate about mental health, and want to make a difference in your community? Well, you're in luck! headspace Queanbeyan is looking for young people like you to join our Youth Reference Group (YRG)!
The YRG is a group of volunteers who help shape our services to better meet the needs of our young people. As a YRG member, you'll have the chance to provide feedback, suggest new programs, and advocate for youth mental health.
Why should I join the YRG?
The YRG is a key component to what makes headspace, headspace! Here are just a few of the many things you'll be able to do as a YRG member:
- Share your ideas and feedback to improve headspace services.
- Help design and implement programs and events for young people.
- Connect with other young people that are passionate about mental health.
- Develop skills in leadership, teamwork, and advocacy.
- Receive training in mental health. alcohol and other drugs, media, and other areas specific to your interests.
- ... And more!
We encourage applications from young people of all backgrounds, including:
- Aboriginal and Torres Strait Islander young people.
- Culturally and Linguistically Diverse young people.
- LGBTQIA+ youth.
- Young men.
Not quite sure about this role and want to learn more? Contact our Community Engagement Coordinator, Trinity, for help at trinity.ward@marathonhealth.com.au, or at 0427 679 964. She'll be happy to explain the role further!
Want to learn more about the YRG and what they do? Check out this form here for more detailed information.
Apply nowSalary: $33.13 per hour + Salary Packaging
Deadline: 26 Nov 2024, 8:00 am
Join our Team as a Youth Peer Worker (Identified role).
Hey, you! Are you passionate about supporting young people and ready to make a real difference in their mental health journeys? Do you have lived experience in mental health and want to use your story to help others? If you're a First Nations person looking to jump into a role that blends experience, care, and cultural connection, this could be your opportunity!
We're on the lookout for a Part-Time Youth Peer Worker to join our awesome team at headspace Queanbeyan, located on Ngunnawal and Ngambri country. This is a fixed term position and you'll be working directly with young people (aged 12-25), helping them navigate the sometimes-tricky world of mental health services. You'll bring your own lived experience to support them on their recovery path while working with other superstars to create positive change.
What We're Looking For:
- Lived Experience: You've walked the mental health journey yourself and want to share your story to help others.
- Empathy: You're passionate about working with young people and their families to make a positive impact.
- Understanding & Knowledge: You know what it takes to navigate mental health services - or you're excited to learn how you can support others in doing so.
- Cultural Connection: You're a First Nations person who understands the importance of culture, community, and connection in mental health and recovery.
- Skills/Qualifications: If you have a Cert IV in Mental Health Peer Work (or similar), awesome! But we're also open to anyone with the passion and lived experience to step into this role.
Full responsibilities of this role may be viewed on the Position Description found at marathonhealth.com.au/jobs/r24120/
What's in It for You:
- Cultural Safety: We're committed to creating a safe, inclusive environment that celebrates your culture and lived experience.
- Training & Growth: We'll support you with all the training you need to grow in this role and make a bigger impact.
- Make a Difference: You'll be changing lives! Your lived experience and support will have a lasting impact on the recovery journeys of young people.
- Great Pay & Benefits: Competitive salary, plus benefits that are all about supporting your wellbeing and career growth.
Ready to Make an Impact?
If you're ready to bring your experience, passion, and unique skills to this incredible role, we want to hear from you!
You can apply in any of the following ways before the closing date of Tuesday 26 November 2024.
- Upload your cover letter and/or resume via SEEK.
- Drop in to our headspace Queanbeyan headspace Centre located at 2/98 Monaro Street and ask to speak with Renee who will chat with you and help you to fill an application form.
- Download the application form located on marathonhealth.com.au/jobs/r24120/, fill it in and you can either drop it off to the headspace Queanbeyan Centre or email it directly to renee.cooper@marathonhealth.com.au
You can also give Renee a call on 0428 533 217 if you would like to have a confidential discussion with her about this role - we'd love to hear from you!
This is an identified position. Being Aboriginal and/or Torres Strait Islander is a genuine occupational requirement for this position and is authorised under Section 14(d) of the NSW Anti-Discrimination Act 1977.
For more information contact:
Phone: 0428 533 217
Email: renee.cooper@marathonhealth.com.au
More information
Our centre is located at Unit 2, 98 Monaro Street, Queanbeyan, New South Wales 2620 (next to the bank building) with 1 hour free parking on the street, and additional parking at the front of the centre. Disabled parking is available right out the front of our centre.
Getting to our centre:
Queanbeyan Taxi: (02) 6280 0077 or (02) 6285 1000
Queanbeyan Bus Lines: Timetables
Directions: Google Maps
We're all here to help! Our staff will talk to you about your concerns and provide you with support, information, and services in a confidential, non-judgemental environment.
Management
Renee - Centre Manager
Michelle R - Clinical Team Lead
Reception
Shannon - Senior Administration Officer
Michelle M - Administration Officer
Youth Care Coordinators
Shanti
Layal - Provisional Psychologist
Mental Health Clinicians
Kristina
Melissa
Tim
Jessica - Alcohol & Other Drugs Nurse
Community Engagement Coordinator
Trinity
Medical Practitioners
Dr Tim Kirchler - GP
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R U OK Day 2024 at headspace Queanbeyan
Wear It Purple Day 2024 at headspace Queanbeyan
Do you ever:
- Feel down, stressed, or like you can't stop worrying?
- Feel like you haven't been yourself for a long time?
- Struggle dealing with school, or are finding it difficult to concentrate?
- Feel like you want to cut down on your drinking or drug use?
- Want to talk about sexuality, identity or relationships in a safe environment?
- Feel like you're having difficulties with friendships?
- Want to talk about sexual health issues or contraception in a safe environment?
- Want to talk about things going on in your personal life in a safe environment?
- Feel stressed about work or study?
- Worry about money and finances?
Luckily for you, headspace Queanbeyan is a place you can go to talk to someone about any of these issues, and more!
Our centre provides early intervention services to young people 12 to 25 years.
Our range of services include:
- Mental Health Services
- Alcohol & Other Drug Counselling
- Work & Study Support
- Physical and/or Sexual Health
- Doctor (GP) Services
Here at headspace Queanbeyan, we pride ourselves on our range of services that we provide to our young people. Our services are completely free of charge, and we ensure that we respect your confidentiality and privacy. We welcome all young people no matter your social background, gender, sexuality or cultural background.
Please bring in your Medicare Card with you if you have one.
Vision Statement:
To empower young people to optimise their well-being and reach their potential within their communities. We will achieve this by providing a safe, accessible, and responsive service.
Our Values:
- Respect
- Compassion
- Commitment to Social Justice
- Teamwork
- Quality Service Provision
There are many ways to access headspace Queanbeyan yourself or support someone in doing so.
Self-Referral or Family and Friend Referrals
If you are a young person aged 12-25 and you are inquiring about headspace Queanbeyan services for yourself, you do not require a formal referral. Simply call or email us to arrange an appointment with one of our staff.
Family and Friends of a young person wanting to make a referral on behalf on the young person can also just call or email us. Please ask the young person for their consent first.
Please leave a detailed message with your name, phone number and reason for calling and we will call you back.
Service Provider including GP’s and School Counsellor Referrals
If you are a GP, Service Provider, School Counsellor or Welfare staff, you can provide a written referral on behalf of a young person.
General Referral Form PDF Version
Once competed, please forward your referral, with any accompanying documentation, to headspace Queanbeyan via Healthlink ID: hsqbeyan, Secure Email (SOPHOS) or Post as per the PO BOX.
General Practitioners can choose to download the referral above, or use their usual referral/letter or MHTP and forward by Email.
Our contact details are:
Phone: 02 5131 1500
Email: hs.Queanbeyan@marathonhealth.com.au
If you need immediate help call the MSW Mental Health on 1800 629 354 or Lifeline 13 1114. In an emergency please call 000 or attend your nearest emergency department.
We are open:
- Monday: 9:00am - 5:30pm
- Tuesday: 8:30am - 6:00pm
- Wednesday: 9:00am - 5:30pm
- Thursday: 08:30am - 6:00pm
- Friday: 8:30am - 3:30pm
What is the headspace Queanbeyan Youth Reference Group (YRG)?
The Youth Reference Group exists to ensure young people’s voices and opinions remain front and centre in everything we do at headspace Queanbeyan.
The YRG provides young people with the opportunity to be heard and be active around youth mental health and alcohol or drug issues. There are a number of roles you can play in a headspace youth reference group, including:
- Leading a project in your local area
- Evaluation of headspace services
- Consultation around programs and resource development such as, factsheets, brochures, ads etc
- Assisting headspace with the delivery of some groups & programs
- Social media consultation and development
By getting involved you will:
- Have the opportunity to have your say in the direction of youth mental health services in Queanbeyan
- Develop new skills
- Meet and work with other young people who are passionate about youth mental health
- Make a difference to youth mental health
headspace Queanbeyan will provide training to support you
How do I get involved?
Contact our Community Engagement Coordinator, Trinity, on 0427 679 964 or email trinity.ward@marathonhealth.com.au for more information on how to apply.
Many wonderful organisations have come together to help make headspace Queanbeyan a reality.
Our consortium partners are:
- Southern Youth Family Service
- Rural Adversity Mental Health Coordinator SNSWLHD
- QPRC
- Department of Education
- TAFE Queanbeyan
- CAMHS
- One Door Mental Health
- Multicultural Hub Canberra & Regional NSW
At headspace Queanbeyan we are constantly looking for ways in which we can improve our services, and your feedback is the key to our improvement. If you have you any compliments, complaints, or suggestions about our services, then our team would love to hear from you.
To provide feedback, please click this Link, which will take you to our digital, completely anonymous, feedback form.